JUSTHUYNH FITNESS

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  • Company
    • About
    • Newsletter
    • Contact Us
    • Speaking >
      • Events
    • Careers
    • Community >
      • Press
      • Privacy Policy
      • Terms of Use
  • Team
    • Instructor Certification
    • Become a Licensee
    • Offer a Gym Class
  • Content
    • Ageless Athletic Assassin Blog >
      • How to Punch and Kick
    • Ageless Fitness Book
    • Blog and Vlog
  • Store
    • Workout Gear
    • Gym Equipment
    • Supplements

Studio Manager

COMPANY
JustHuynh Fitness helps people build confidence and self defense skills thru 45-minute martial arts group fitness classes.

JOB DESCRIPTION
JustHuynh is seeking an energetic, personable, and experienced Studio Manager who will be accountable for the day-to-day operations of the studio, maintaining the overall experience for clients, and supervising the team.

RESPONSIBILITIES
​Sales and Retail Management
  • Drive sales for classes and memberships to hit or exceed daily, weekly, and monthly metrics in attendance, revenue, retention, payroll, facilities management, cost control, new client visit bookings, sales closing percentage, membership growth, attrition, and customer satisfaction score
  • Execute sales process for lead generation, follow up, and membership enrollment
  • Work directly with Head Trainer in increasing studio utilization (non-peak time) and workout traffic (attendance)
  • Review and analyze studio profit and loss statements daily to ensure studio is on track to meet sales and cost goals
  • Work with ownership to address studio or client concerns
  • Enforce corporate policies, business practices, systems, and processes
  • Provide and maintain the highest level of customer service
  • Work with merchandising team to keep all displays updated and inventory adequately stocked
  • Manage studio accounting needs, including recording daily petty cash flow and preparing bank deposits
  • Ensure all front desk systems are followed such as Member Check-In, Telephone Inquiries, Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests, and document scanning
  • Execute daily club walkthroughs to ensure the facility is clean, maintained and operationally sound
  • Perform operational duties (front desk, teaching) at the studio as needed

Employee Management
  • Oversee staff management process from hiring, training, scheduling, supporting, discipline, and termination
  • Ensure every shift is covered by instructor team or by the studio manager
  • Administer scheduling and bi-weekly payroll for direct reports
  • Responsible for 30-60-90 day and annual staff performance reviews
  • Develop a high energy culture through contests and incentive based motivation
  • Mentor team for ongoing success and future growth
  • Conduct regular sales staff meetings and attend required corporate meetings

Marketing
  • Execute approved marketing campaigns and analyse ROI of monthly budget spend
  • Identify influencer partnerships and maintain record of all gifted items and classes  
  • Create local event calendar and determine JustHuynh’s level of involvement in any community events
  • Manage studio’s social media accounts (Instagram, Facebook, Twitter) incorporating instructors, current retail collection, and relevant cultural conversation
  • Participate in local and corporate events (health fairs, pop-ups, grand openings, contests, community, and B2B events)
  • Book charity classes
  • Plan and market two (2) themed classes per month
  • Email communications for local events, specials, news, etc
  • Distribute local instructor social media kits for monthly postings from their accounts
  • Monitor local Yelp and Google page to answer questions and concerns. Encourage members and first-timers to leave reviews about their class experience

Partnerships
  • Identify and tier community partners (universities/schools, restaurants, residential buildings, hotels, shared work spaces, etc) in the area for outreach and social events
  • Partner with corporate groups for studio utilisation
  • Identify opportunities to establish JustHuynh Fitness as a leader in the fitness industry i.e. conferences, panels, interviews
  • Document in-studio events via photos, videos, etc.
  • Collaborate with clients to develop new partnerships
  • Create monthly reports highlighting impact of new and existing partnerships

QUALIFICATIONS
  • ​3-5 years experience in a supervisory role preferably in fitness, hospitality or retail environment, including direct experience in profit and loss management, revenue generation (sales) and people management (leadership)
  • Current First Aid and CPR certificates
  • Flexibility to work mornings, evenings, and weekends
  • Knowledge of industry legal rules and guidelines
  • Entrepreneurial spirit with drive for excellence
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with Google for Work Suite and various business software (e.g. ERP, CRM)
  • Outgoing leader with experience managing large teams and creating a positive culture
  • Proven track record of increasing sales, boosting membership retention, soliciting referrals, and executing marketing campaigns
  • Positive outlook and attitude
  • Pass Criminal background check
  • Passion to transform lives through health and wellness
  • Live the JustHuynh Fitness brand by being physically fit and leading a healthy lifestyle
  • Ability to take 1‐2 classes per week to effectively describe the workout to prospective clients
  • Excellent ability to communicate clearly with team members, clients, and senior management
  • High degree of motivation
  • Detailed
  • Punctual and reliable
  • Strong listener with the ability to empathize
  • Demonstrate a solution-oriented mindset and ability to execute within company standards
  • Relentlessly resourceful
  • Strong time management skills
  • Grace under pressure and good judgment in sensitive situations
  • High performer
  • Core values of honesty, integrity, and trustworthiness
  • Ability to network and self-promote
  • Social Media Experience
  • Content Marketing Experience: blogs, vlogs
  • Exceptional work ethic
  • Must be able to lift 50 LBS
  • Excellent client service skills
  • Willingness to learn
  • Bachelor’s Degree (Preferred)

PROS
  • Earn $38,000-$50,000/year; includes base salary, commissions, and bonus
  • Full-time benefits: QSEHRA health insurance reimbursement program, Paid Time Off (PTO)
  • Free studio membership and discount on retail products
  • Be a part of a winning team and premium brand
  • Opportunity for Career Growth into Ownership positions  
  • Experience shaping offline and online communities
  • Strengthen marketing, leadership, promotion, public speaking, and sales skills
  • Opportunity to interact with industry leaders
  • Enhance your personal brand and network thru fitness
  • Work with smart, creative, fun, and motivated team

Application

Complete 5-Part Application Below
  • Manager Detail
  • JustHuynh Fitness Test 
  • Ageless Athletic Assassin
  • Experience
  • Video​
Company                                                       
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About 
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Contact Us   
Speaking       
        
Services

Online Fitness Program
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Personal Training
Onsite Group Fitness 
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Fitness Assessment

Content

Fitness Book
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Self-Defense Tips
​​Blog & Vlog
Fitness Test
Team

Instructor Certification
​
Become a Licensee
​​Offer a Gym Class
Store

Workout Gear
​
Gym Equipment
​
Supplements
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